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Help Center & Frequently Asked Questions

This is a Help / Support Center .How can we help you today?

  • SICPay is a dedicated platform designed to simplify rent payments for residents.
  • It integrates with MTN Mobile Money to provide a fast, secure, and convenient way to pay rent from anywhere.
  • Visit https://sicpay.cm/make-payment.
  • Enter Tenant Account Number.
  • Select the 'Make a payment' option and enter your amount to pay.
  • Click on pay.
  • Follow the prompts to complete the transaction securely.
  • Yes, SICPay uses advanced encryption and secure payment gateways to ensure your transactions and personal information are protected.
  • SICPay currently supports payments via MTN Mobile Money for quick and seamless transactions.
  • Yes, as long as you have access to MTN Mobile Money, you can pay your rent from anywhere using SICPay.
  • Check your internet connection and ensure all payment details are correct.
  • Verify payment with Payment ID.
  • Contact our support team at 678873377 or on the SICPay platform.
  • Provide details such as your account information and any error messages received.
  • Visit https://sicpay.cm/ to verify rent payment.
  • Enter Tenant Account Number.
  • Select the 'Verify Rent payment' option and enter Payment ID.
  • Click on Verify.
  • Visit https://sicpay.cm/ to consult outstanding debt.
  • Enter Tenant Account Number.
  • Select the 'debt' option and see outstanding debts.
  • You will receive a confirmation email and/or SMS from SICPay once your payment is processed.
  • You can also check your payment history in your SICPay account or verify rent payment.
  • Currently, SICPay does not support automatic recurring payments.
  • However, you can make manual payments quickly and easily each month.
  • SICPay does not charge additional fees for processing rent payments.
  • However, standard MTN Mobile Money transaction fees may apply.
  • Yes, you can view your payment history by logging into your SICPay account and navigating to the 'Transaction History' section.
  • Visit https://sicpay.cm/ to consult outstanding debt.
  • Enter Tenant Account Number.
  • Select the 'transactions' option and see transaction history.
  • For additional help, reach out to our support team at 678873377.
  • Or use the 'Contact Us' feature on the SICPay platform.
  • 📞 Phone Support

    Speak directly with a support team

    +237 678 873 377

    📧 Email Support

    Send us a mail and we’ll respond

    support@sdcm.com
    Pay Your Rent in Seconds.

    Why SICPay?

    SICPay integrates seamlessly with MTN Mobile Money for rent collection, offering a fast, secure, and convenient way to pay your rent from anywhere.