Help Center & Frequently Asked Questions

This is a Help / Support Center .How can we help you today?

SICPay is a dedicated platform designed to simplify rent payments for residents.

It integrates with MTN Mobile Money to provide a fast, secure, and convenient way to pay rent from anywhere.

Visit https://sicpay.cm/make-payment.

Enter Tenant Account Number.

Select the 'Make a payment' option and enter your amount to pay.

Click on pay.

Follow the prompts to complete the transaction securely.

Yes, SICPay uses advanced encryption and secure payment gateways to ensure your transactions and personal information are protected.

SICPay currently supports payments via MTN Mobile Money for quick and seamless transactions.

Yes, as long as you have access to MTN Mobile Money, you can pay your rent from anywhere using SICPay.

Check your internet connection and ensure all payment details are correct.

Verify payment with Payment ID.

Contact our support team at 678873377 or on the SICPay platform.

Provide details such as your account information and any error messages received.

Visit https://sicpay.cm/ to verify rent payment.

Enter Tenant Account Number.

Select the 'Verify Rent payment' option and enter Payment ID.

Click on Verify.

Visit https://sicpay.cm/ to consult outstanding debt.

Enter Tenant Account Number.

Select the 'debt' option and see outstanding debts.

You will receive a confirmation email and/or SMS from SICPay once your payment is processed.

You can also check your payment history in your SICPay account or verify rent payment.

Currently, SICPay does not support automatic recurring payments.

However, you can make manual payments quickly and easily each month.

SICPay does not charge additional fees for processing rent payments.

However, standard MTN Mobile Money transaction fees may apply.

Yes, you can view your payment history by logging into your SICPay account and navigating to the 'Transaction History' section.

Visit https://sicpay.cm/ to consult outstanding debt.

Enter Tenant Account Number.

Select the 'transactions' option and see transaction history.

For additional help, reach out to our support team at 678873377.

Or use the 'Contact Us' feature on the SICPay platform.

Speak directly with a support team

+237 678 873 377

Send us a mail and we’ll respond

support@sdcm.com

SICPay integrates seamlessly with MTN Mobile Money for rent collection, offering a fast, secure, and convenient way to pay your rent from anywhere.